Privacy

ACTANO GmbH takes the protection of your personal data very seriously and only collects and uses your personal data in accordance with the applicable legal provisions.

Below is an overview of how we ensure this protection and which data is collected for which purpose.

In addition, our employees and agents are obliged to comply with data protection regulations in accordance with the legal requirements.

Responsible for data processing is ACTANO GmbH, Paul-Heyse-Str. 26-28, 80336 Munich, Germany.

 

General data collection when you visit our website

When using the website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser sends to our server. This data is technically necessary for us to display our website and to ensure its stability and security and is saved as so-called log files by default. The legal basis is the provision of our service in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO or our legitimate interest in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO.

The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. There is therefore no possibility of objection on the part of the user.

 

Additional data processing when using our software Allex

Allex is a collaborative project management app for planning, implementing and controlling projects. To seamlessly integrate project participants and jointly edit the project, objects (e.g. project, task, milestone, function component) can be shared with other users.

In principle, we collect and use your personal data only to the extent necessary to provide our software as well as our contents and services or on another legal basis (see Art. 6 para. 1 DSGVO).

Your personal data will only be stored as long as it is necessary for the respective purpose.

 

Data collection during login/registration

When you log in to Allex or register for the service, personal, user, and technical information is stored to provide you with the service and to improve the functionality of the software and make it more user-friendly.

The following data processing is necessary for the provision and operation of the software:

  • E-mail address (mandatory for registration)
  • Password (mandatory for registration)
  • Data that is technically necessary for us to display our website and to ensure its stability and security

In addition, we use the following data, which you can voluntarily add to your user profile:

  • First Name
  • Last Name
  • Personal profile picture
  • Abbreviation

The following personal data are visible to other users:

  • Email address
  • First and last name (if voluntarily entered)
  • Profile picture (if voluntarily entered)
  • Abbreviation (if voluntarily entered)
  • Activity log of user activities for shared objects (e.g. project created, tasks processed, start date changed, note changed)
  • Absences (if resource allocations are used)

 

Possibility of restricting permissions for created objects

Allex provides you with a comprehensive permission concept. Permissions are assigned to individual objects (e.g. projects, tasks, folders). Different permissions (e.g. Manager, Editor, Reading) are available. The user only sees the object released for him.

 

Spam Protection

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Information Disclosure

We work with carefully selected external service providers to fulfil our contractual responsibilities and to receive more detailed information on the usage of our product.

External Service Providers

  • Hosting: Google Cloud Platform
    Google Cloud Platform provides several web hosting services provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, California 94043, USA. For more information about privacy, please visit: https://policies.google.com/privacy
  • Web analysis: Google Analytics
    Google Analytics is a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. For more information about privacy, please see section: Google Analytics.
  • Remarketing and Conversion-Tracking: Google Ads
    Google Ads (formerly AdWords) is a remarketing and conversion tracking service of Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. For more information, see the Google Ads section.
  • Live Chat: Intercom
    Intercom is a live chat service of Intercom Inc, 55 2nd Street, 4th Fl. San Francisco, CA 94105, USA. For more information about privacy, please see section: Intercom.
  • Email dispatch: SendGrid
    SendGrid is an email delivery service provided by SendGrid UK Limited, 6th Floor One London Wall, London, EC2Y 5EB, UK.
    Please refer to the SendGrid section for more information.
  • Profile Image (Avatar): Gravatar
    Gravatar is a service for hosting and managing profile images of Gravatar, Automattic Inc, 60 29th Street #343, San Francisco, CA 94110, USA
  • Newsletter: Mailchimp
    MailChimp is a service for newsletter distribution provided by the Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.
    For more information, please refer to MailChimp

Furthermore, your personal data will only be passed on to third parties if:

  • You have given your explicit consent,
  • The disclosure is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding protective interest in the non-disclosure of your data,
  • In the event that a legal obligation exists for the transfer, and
  • This is legally permissible and necessary for the execution of contractual relationships with you.

 

Data transfer to countries outside the European Union (so-called third countries)

If we use service providers outside the EU or the European Economic Area (EEA), we take appropriate and suitable measures to ensure a sufficient level of data protection when transferring personal data in accordance with Art. 44 ff DS-GVO (e.g. checking the existence of an EU-US Privacy Shield certification and/or concluding EU standard contracts). Further information is also available at: datenschutz@actano.de.

 

Use of Cookies

General Information

In order to improve our website and make its use as optimal as possible for you, we use tracking technologies such as cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. If a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic character string that enables a unique identification of the browser when the website is called up again.

Technically Necessary Cookies

We use cookies to make our website more user-friendly. Some elements of our website require that the requesting browser can be identified even after a page change.

Technically necessary cookies are required for the operation of a website and its functions. Consequently, there is no possibility for the user to refuse cookies. However, these cookies can be deactivated by setting the respective browser.

SID This is a session cookie. This allows us to store your session information while you use our app. Storage time: Until the end of the session.

Cookies for Range Measurement

Reach measurement cookies collect information about the use of our website. These cookies do not store any information that allows the user to be identified. The information collected is exclusively aggregated and thus evaluated anonymously.

 

Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc, (1600 Amphitheatre Parkway Mountain View, CA 94043, USA; “Google”).

Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, Google will reduce your IP address within Member States of the European Union or in other states party to the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and Internet use. Our legitimate interest in data processing also lies in these purposes. The legal basis for the use of Google Analytics is § 15 para. 3 TMG and Art. 6 para. 1 lit. f DSGVO. The data sent by us and associated with cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month. Further information on terms of use and data protection can be found at www.google.com/analytics/terms/us.html or here https://policies.google.com/

 

Google Ads (formerly Google AdWords)

We use the Google Ads service. Google Ads is an online advertising program of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

This means we run Google Ads ads and also use Google Remarketing and conversion tracking as part of this. The ads are displayed after search queries on websites in the Google advertising network. We also use ad remarketing lists for search ads. This enables us to adapt search ad campaigns for users who have already visited our website. The services allow us to combine our ads with specific search terms or to serve ads to previous visitors, such as advertising services that visitors have viewed on our site. This allows us to show users of our site interest-based ads on other sites within the Google advertising network (as "Google ads" within Google search or on other sites).

For interest-based offers, an analysis of online user behaviour is necessary. Google uses cookies to perform this analysis. When clicking on an advertisement or visiting our website, Google sets a cookie on the user's computer. These cookies have a duration of 90 days. The information collected by means of the respective cookie is used to be able to address the visitor in a targeted manner in a subsequent search query. Further information on the cookie technology used can also be found in Google's notes on website statistics and in the privacy policy. With the help of this technology, Google and we as customers receive information about when a user has clicked on an advertisement and been redirected to our websites. The information obtained in this way is used exclusively for statistical evaluation for ad optimisation. We do not receive any information with which visitors can be personally identified. Your IP address is transmitted to Google. However, since we use Google's IP masking on this website in the context of Google Analytics, your IP address is anonymised. The statistics provided to us by Google include the total number of users who clicked on one of our ads and, if applicable, whether they were redirected to a page of our website marked with a conversion tag. These statistics allow us to see which search terms have led to a particularly high number of clicks on our ads and which ads lead to the user contacting us via the contact form.

You can find more information on data protection in the context of Google Ads at: https://policies.google.com/technologies/ads

Personal data is transferred to the USA under the EU-US Privacy Shield on the basis of the adequacy decision of the European Commission. You can download the certificate here:
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI

If you do not want the processing to take place, you can prevent the cookies required for these technologies from being saved, for example by changing the settings of your browser. In this case your visit will not be included in the user statistics.

You also have the option of selecting the types of Google ads or disabling interest-based ads on Google via the ad settings( https://adssettings.google.com/authenticated ). Alternatively, you can disable the use of cookies by third parties by visiting the Network Advertising Initiative's opt-out help page.

However, we and Google continue to receive statistical information about how many users have visited this site and when. If you do not want to be included in these statistics either, you can prevent this by using additional programs for your browser (e.g. the Privacy Badger add-on).

 

Integration of the Service Provider Intercom

In order to efficiently process questions from prospects and subscribers for Allex, we provide you with a live chat function from Intercom Inc. 55 2nd Street, 4th Fl. San Francisco, CA 94105, USA on our website. This allows us offer a live chat that enables close contact with our interested parties and subscribers as well as to inform them about updates and other news.

In order to use the live chat function, we provide Intercom with some information (e-mail address and date of registration) from registered users. Additionally, the following data are processed, in order to provide you with the service and to be able to analyse and continuously improve our service: IP address, browser type, browser version, operating system, browser language, preferred language setting, date and time of last access, date and time of first access, web session and city and country. Through the statistical evaluation we can adapt our offer and make it more interesting for you as a user. This is also our legitimate interest in the processing of the above data by the third party provider. The legal basis for this processing is therefore Art. 6 para. 1 lit.f DSGVO.

The personal data required for the use of the live chat function will be deleted after termination of the user contract, unless there are legal requirements for retention periods. In the event of a statutory retention period, the personal data will be deleted after the end of the relevant period.

Intercom is certified according to the Privacy Shield Agreement and guarantees an adequate level of data protection for data transfers to the USA. (https://www.privacyshield.gov/participant?id=a2zt0000000TNQvAAO&status=Activ).

Further information about Intercom's data protection can be found at: https://www.intercom.com/security.

 

Data Processing for Stability Testing

We use the Sentry Service from Functional Software, Inc. dba Sentry, 132 Hawthorne Street, San Francisco, CA 94107 to monitor the technical stability of our "RPlan Connect" app and to detect any code errors.

The usage and metadata collected in this context are used only for the analysis and correction of errors. No data is evaluated for commercial purposes.

Data processing is based on our justified interest in accordance with Art. 6 Para.1 lit.f DSGVO, the guarantee of the system stability of our app. To protect the data affected, no personal analysis is made and their IP address is anonymised (so-called IP masking). Within 90 days all data will be erased after they have been evaluated. For further information, please see Sentry's privacy policy: https://getsentry.com/privacy/.

 

Direct Advertising and Newsletter Dispatch

Direct Advertising

If we have received your contact data (e-mail address, telephone number or postal address) in connection with the sale of a product or service, we reserve the right to contact you and to send you regular offers on products, services, promotions or events, also by e-mail. You can object to the use of your e-mail address for the purpose of direct advertising by clicking on a link provided for this purpose in the advertising mail, or by sending an e-mail to marketing@allex.ai.

 

Newsletter

If you do not already receive marketing materials from us as a result of direct advertising, you can subscribe to a newsletter on our website, which will keep you informed about the activities of our company, current information about our services, special offers, promotions, events and competitions. The legal basis for sending the respective newsletter is your consent.

For the registration to our newsletter we use the so-called double-opt-in procedure. This means that after your registration, we will send you an email to the email address you entered, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration, your information will be automatically deleted after 3 days.

You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can revoke your consent by clicking on the link provided in each newsletter e-mail or by sending an email to marketing@allex.ai.

We would like to point out that we evaluate your clicks with the help of so-called tracking pixels, i.e. invisible image files, as well as personalized links when sending the newsletter. They are assigned to your e-mail address and are linked to a unique ID that can be clearly assigned to the recipient. The usage profile serves to tailor the newsletter offer to your interests.

Such tracking is not possible if you have deactivated the display of images in your email program by default. In this case the newsletter will not be displayed completely and you may not be able to use all functions. If you display the images manually, the above-mentioned tracking will take place.

 

MailChimp

For sending our newsletter we use the service "MailChimp" of the provider Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

MailChimp is a service with which, among other things, the sending of newsletters can be organized and analyzed. Data for the purpose of newsletter subscription, such as your email address, are stored on the servers of MailChimp in the USA. MailChimp enables us to analyse our newsletter campaigns. For example, when you open an email sent with MailChimp, a file contained in the email (so-called web beacon) connects to the servers of MailChimp in the USA to determine whether a newsletter message has been opened and which links have been clicked on, if any. In addition, end device-specific information such as time of retrieval, IP address, browser type and the operating system used are recorded. This information cannot be assigned to the respective newsletter recipient. It is used exclusively for statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients, please refer to the privacy policy of MailChimp at: https://mailchimp.com/legal/terms/.

MailChimp is certified according to the EU-US Privacy Shield. The Privacy-Shield is an agreement between the European Union (EU) and the USA, which is intended to guarantee the compliance with European data protection standards in the USA. You can download the certificate here: https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG

The data you provide us with for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from our servers as well as from the servers of MailChimp after you unsubscribe from the newsletter. Data, which was stored for other purposes (e.g. e-mail addresses for the member area) remain unaffected.

If you do not want MailChimp to analyze your images, you have the possibility to disable the automatic loading of images by default. In this case the newsletter will not be displayed completely and you may not be able to use all functions. If you display the images manually, the above mentioned tracking will be done. You can also unsubscribe from the newsletter at any time for the future. For this purpose we provide a corresponding link in every newsletter. The legality of the data processing procedures already carried out remains unaffected by your revocation.

 

Contact

When you contact us by email or via a contact form, the data you provide (first name, last name, email address, company, position (optional), telephone number (optional) will be stored by us in order to answer your questions and process your requests. As far as we ask for input via our contact form that is not necessary for contacting you, we have always marked this as optional. This information serves us to concretise your inquiry and to improve the processing of your request. Any communication of this information is voluntary and with your consent, Art. 6 para.1 lit. a DSGVO. Insofar as this involves information on communication channels (e.g. email address, telephone number), you also consent to our contacting you via this communication channel in order to answer your request.

Your data, which we have received in the course of contacting you, will be deleted as soon as they are no longer required for the purpose of their collection, your request is fully processed or no further communication with you is necessary or desired by you and there are no statutory retention periods.

As the person responsible for data protection, our company has implemented numerous technical and organisational measures to ensure that the personal data processed via this website is protected as completely as possible. Nevertheless, Internet-based data transmissions can generally have security gaps. Absolute protection cannot be guaranteed; in any case, sending unencrypted emails is not secure. We therefore request that sensitive data not be sent by means of unencrypted email, but instead either encrypted communication channels (e.g. our contact form) or by post.

 

Participation in Webinars

If you register for a webinar, we use your data to provide you with the necessary information and enable you to participate in the webinar.

We collect, process and store the following data, among others: Email address, surname, first name.

The purpose of the processing is to send the requested invitation to the webinar and to prepare, conduct and follow-up the webinar.

The data is only stored as long as it is necessary to achieve the purpose. After the webinar has been held, your data will be deleted, provided that there is no obligation to retain it or consent.

The legal basis for the processing is Article 6(1)(B) DSGVO and Article 6(1)(A) DS-GVO DSGVO.

 

SendGrid

We use the service of the provider SendGrid, Inc., 1801 California Street, Suite 500, Denver, CO 80202, USA to send our emails.

SendGrid is a service with which, among other things, the sending of emails and newsletters can be organized and analyzed. If you enter data such as an e-mail address, for example, it will be stored on SendGrid's servers in the USA.

SendGrid is certified according to the "EU-US Privacy Shield". The "Privacy-Shield" is an agreement between the European Union (EU) and the USA, which is intended to ensure compliance with European data protection standards in the USA.

With the help of SendGrid we can analyze the sending of emails. In this way we can determine whether a message has been opened and which links have been clicked on, if any. Technical information is also collected (e.g. time of retrieval, IP address, browser type and operating system). This information is used exclusively for statistical analysis of messages. The results of these analyses can be used to better identify delivery problems.

If you do not want SendGrid to analyze your images, you have the option to disable automatic loading of images by default. In this case our mail may not be displayed completely and you may not be able to use all functions. If you display the images manually, the tracking mentioned above will take place.

For more information, please refer to the SendGrid privacy policy at: https://sendgrid.com/policies/privacy/privacy-shield-certification/.

 

Datenverarbeitung bei einer Bewerbung

You can apply to our company electronically under the heading "Jobs". We will of course use your details exclusively for processing your application and will not pass them on to third parties. You are welcome to encrypt your documents with 7zip and send us the password separately. Please note that unencrypted emails are not transmitted with access protection. Further information about the data processing of applicants can be found here.

 

Your Rights

Every data subject has the right to information, the right to correction, the right to cancellation, the right to limitation of processing, the right to opposition and the right to data transferability. The legal restrictions according to the BDSG apply to the right to information and the right of cancellation.

 

Right of Objection

You can revoke the use of your data for advertising purposes at any time without any fees other than the transmission costs according to the basic tariffs.

What right do you have in the case of data processing in your legitimate or public interest?

You have the right to object at any time, on grounds arising from your particular situation, to the processing of personal data concerning you, which is carried out on the basis of data processing in the public interest or data processing in order to protect a legitimate interest, including profiling based on this provision.

In the case of your objection, we will no longer process your personal data unless we can prove that there are compelling, legitimate reasons for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

What rights do you have in the case of data processing for direct marketing purposes?

If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising, this also applies to profiling insofar as it is associated with such direct marketing.

In the case of your revocation of the processing for the purpose of direct marketing, we will no longer use your personal data for these purposes.

 

Right of Revocation

You can revoke your consent to the processing of personal data at any time. Please note that the revocation is only valid for the future.

 

Right of Access

You may demand information as to whether we have stored personal data about you. If you wish, we will inform you of the data concerned, the purposes for which the data will be processed, to whom this data will be revealed, how long the data will be stored and what further rights you have in relation to this data.

 

Other Rights

In addition, you have the right to have your data corrected or deleted. If there is no reason for further storage, we will delete your data, otherwise we will reduce the processing. You may also request that we provide all personal information that you have provided to us in a structured, current and machine-readable manner, either to you or to a person or company of your choice.

In all other cases, there is a right of complaint to the responsible data protection authority.

 

Exercising your Rights

To exercise your rights, you can contact us via email:

datenschutz@actano.de

Or phone +49 89 / 20 60 44-100

We will process your inquiries immediately and in compliance with legal requirements and inform you of the measures we have taken.

 

Obligation to Provide your Personal Data

For the execution of the contract of use, you must provide us with the personal data required for the execution of the contractual relationship or which we are required to collect by law. If you do not provide us with this data, it is not possible for us to carry out and process the contractual relationship.

 

Contact Details of the Data Protection Officer

You can contact our data protection officer at:

Actano GmbH
– Data Protection Officer –
Paul-Heyse-Str. 26-28
80336 München
datenschutz@actano.de

 

Changes to the Privacy Policy

The privacy policy can be changed by us if there are new product developments or changes in the relevant legal situation or jurisdiction. You should therefore check for changes from time to time.